MTN MTNService Provider
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Workforce Management 
Overview

MTN offers corporate clients best-of-breed applications specifically developed by our partners. These vertical solutions are geared towards optimising MTN’s corporate and government clients’ business and create an excellent return on investment for them.

MTN Business offers workforce management solutions on mobile devices running Windows™ Mobile platforms and on WAP-enabled cellphones as well as BlackBerry Business Solutions (BSS).

Field force automation facilitates smooth service operations between staff in the field and their head office in both the service and inspection areas of mobile field-force management.

By cutting overhead costs and vigorously driving service efficiency through an intuitive and robust communication process, on-site personnel and management are always synchronised with each other. Field force automation keeps on-site service staff and management continuously “in the loop”, maximising internal communication