While the Internet serves as an invaluable tool for advancing knowledge, exploring ones creativity and bringing people together, it can also expose minors to a great deal of inappropriate content. And as minors are increasingly active online, this is obviously of great concern to parents and guardians.
This is why we have developed a filtering tool that will allow all MTN customers to restrict the type of content minors in their care are able to access through their mobile devices.
As all of our customers automatically have access to adult content as well as gaming sites, MTN Parental Control allows parents and guardians to restrict minors from accessing certain types of content. You may choose to block access to one, a few or all of the following content types:
Adult content/content suitable for individuals 18 years and older
Gambling
Anonymous chat services and un-moderated chat services
Simply dial *101# from the handset you would like to restrict content on and follow the easy-to-use menu prompts. Then:
Select the content category to be barred.
Create a PIN number; this number will allow you to alter the filter settings or remove it entirely at a later stage.
Input your cellphone number to receive updates on the filter’s settings and your chosen PIN number.
By dialling *101#, the range of blocked services and content can be changed along with your chosen PIN number and details. Alternatively, our pre-paid customers may dial 173 for assistance and our contract customers may dial 808 for further support.
In addition, we will send an SMS message to both you and the cellphone with restricted access to mobile content detailing any changes.
Whenever any MTN customer uses their cellphone or device to access online content, the site visited is first verified against the parental control setting for that individual. If they attempt to view restricted mobile content, it is blocked and the following message will be presented instead:
Y’ello, your Mobile Content Access Profile does not allow you access to the site. Please dial *101# to change your profile settings.
We continuously update a database which classifies websites into the categories detailed above. This classification is used to determine whether access will be granted.
Additionally, if you come across a website that you feel should be included in the barred database, you can ask us to investigate and we will, if necessary, include it in our database of restricted content.
MTN Parental Control is unable to do the following:
Block access to user-generated content (e.g. home videos, clips and personal pictures)
Prevent the transmission of blocked content over Bluetooth®
Filter person-to-person MMS messages
This is because this content is not classified and cannot be screened.
We offer this service free of charge. There are no fees for blocking and unblocking content, nor are there any charges for altering a filter profile, updating a PIN number or changing your details.
Disclaimer:
Whilst MTN, its affiliates and suppliers will endeavour to protect children and sensitive viewers in filtering of content, you indemnify MTN and its affiliates and suppliers and hold us harmless against all and any loss, liability, actions, suits, proceedings, costs, demands and damages of all and every kind (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure in the performance of this product, whether due to our negligence or not.