For all new MTN Pay As You Go starter packs and Contracts, Customers will have to ensure that their SIM card is registered by a RICA Officer at all stores that sell MTN Pay As You Go starterpacks or Contracts before the SIM card can be activated. To register, you will have to provide the RICA Officer with the following when you buy a starterpack:

• Your full Name and Surname
• Your South African ID book
• Your Cellphone number or starterpack number
• Proof of residential or employment address, using current utility bill or a recent bank statement or other acceptable documentation

For all cellphone numbers already in use before the 1st of July, Customers have to visit any MTN Branded, Retail store or their cellular service providers’ store, and provide the RICA officer there with the same information as above.

If a minor (persons under 18 years of age) purchases a starterpack the parent or guardian of the minor shall register the SIM under their identification documentation.