Whether you’re unable to take a call, are driving outside of our national coverage network, or are travelling abroad, you can divert your calls either to your MTN
VoiceMail or to any other number.
Call Divert from MTN is available to all MTN subscribers. Consult your cellphone’s instruction manual to see how you can activate this service, or call our Help Desk on
173, a free call on MTN, or
083 173 from any other phone (charged call).
To divert calls to your MTN VoiceMail use
+27 83 14 (+ the last 9 digits of your phone number).
Please consult your cellphone’s instruction manual to learn more about this service. Should you find that you’re still having difficulty accessing this service, you can do it manually:
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| Unanswered calls |
**61*(number diverting to)# |
##61# |
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| When cellphone is off |
**62*(number diverting to)# |
##62# |
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| When cellphone is busy |
**67*(number diverting to)# |
##67# |
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| Unconditional Divert |
**21*(number diverting to)# |
##21# |
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| Cancelling all diverts |
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##002# |
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There is no activation fee or monthly subscription fee for using this service. Diverting calls from your MTN cellphone to your MTN
VoiceMail is free.
Diverting calls to any other number other than your MTN
VoiceMail is subject to call rate charges in accordance with your MTN subscription.