Overview

A number of services are available to make roaming simpler and more affordable.

Service	Description
Make and receive calls and SMS while roaming	Making Calls while roaming To a South African fixed-line number: Dial the international prefix (+) or (00) followed by the SA country code (27), the city code (21) without the preceding zero, and the number. E.g.+27 21 987 6543. To a South African cellphone that is in S.A. or anywhere else in the world: Dial the international prefix (+) or (00) followed by the SA country code (27), then cellphone number, but without the preceding zero. E.g. +27 83 123 1234. To call a local landline number in your destination country, dial the local area code and number as you would if you were in South Africa. Receiving calls while roaming No matter where you are in the world, local callers can phone you. If the caller is in South Africa, they need to dial your number normally but if they are also roaming, they have to follow the process of making calls while roaming as explained above. Calls will be routed through MTN South Africa to your international location. The rate you will pay for incoming calls depends on the Continental Zone you are roaming in. Sending a SMS while roaming To send an SMS to an international number: Type your message as normal and enter the number in the international format (see ‘Making calls while roaming’ above). To send an SMS to a local number: Type your message as normal and enter the local number of the roaming country as is.
International Voicemail Retrieval	Dial 111100# from your cellphone and MTN will give you a call back, allowing you to listen to your voice messages. The cost of this call will be charged at the receiving roaming call rate of your international destination, based on your location. You can also dial +27 83 100 0000 to access your voicemail box directly. The call will be charged as a roaming call from your international destination to South Africa..
i-Mail	Manage your Voicemail, FaxMail and VideoMail online from anywhere in the world using MTN's free i-Mail service. Before you leave, simply register onlineto register to use this service while travelling.
Roaming and International Self Help menu *111#	Dial *111# free from your cellphone and follow the prompts to view the roaming rates and International Calling rates and other services without having to call customer care.
Call Barring	In spite of our special rates for receiving calls, if you should still wish to, block all or selected incoming calls while abroad, maintaining your ability to make calls. Barring incoming calls lets the caller know your number is not available and terminates the call without an option for leaving a voice message. Learn more about Call Barringhere!
Call Divert	Divert incoming calls to your voicemail or another number and only pay for calling to listen to your voicemail. If calls are diverted to voicemail unconditionally, this is free to you and when diverted to another number, you will be charged for the diverted call. The caller only pays for the locall call to your cellphone number. Learn more about the various Call Divertoptions here.
Bon Voyage Message	Wherever you go, MTN will be there to welcome you. Together with our worldwide partners, MTN will automatically connect you on arrival to the preferred network in your destination country and give you basic information on services available.