| A | MNP is the ability to change from your current Network Provider to another Network Provider and keep your cellphone number. This process is referred to as porting. |
| A | Yes, MNP also allows the subscriber to move from one Service Provider to another, and still retain their number. This is called Service Provider Porting or SP Porting. |
| A | You should contact an outlet or Service Provider representing the Network Provider you want to join and they will facilitate your port. They will advise you on the process. Additional information regarding MNP can be found on the Network Provider’s and Service Provider’s web pages |
| A | You may select the date you wish to have your number ported. Depending on the time of day your port request is submitted, your activation to your new Network Provider could take place the evening of that same day or at an elected date up to 30 days from the day of the port request. |
| A | The Network Provider or Service Provider to which you will be porting may charge you. Your current Network Provider or Service Provider may not levy a charge. |
| A | Yes; your new Network Provider or Service Provider will supply you with a new SIM card. |
| A | Yes, you may port your number; however you will still be financially responsible for the remainder of the contract. Please contact your Service Provider for further details. |
| A | Yes, however there is a 2 month period after you have ported in which you may not port again. Once those 2 months are over you may request to be ported again. |
| A | You will need to request for each number to be ported, they will not all be ported by default. Each number you port could attract a porting charge. |
| A | No; you will need to specify which services or products you will require to have made active. |
| A | Yes; any unused airtime, voicemail messages, etc, will be lost. |
| A | Yes, this is possible; your chosen Service Provider or Network Provider will supply you with a reason for rejecting your port request. |
| A | If you are calling a number that is not on the same network as you but has the same network prefix, a warning tone will be played indicating that this is an off-network call. |
| A | Yes this is possible; you can also be a prepaid customer and port in as a contract customer. Be sure to specify this when requesting your port. |
| A | There will be no interruption of cellular services at all. You will first be activated on your new Network Provider before being deactivated from your old Network provider. |
| A | Not unless you are given written permission from your company allowing your number to be ported. |
| A | Not unless you are given written permission from the account holder allowing your number to be ported. |
| A | No; you will have to have the suspension cleared before porting. |
| A | Many precautions and security checks are built into the porting process so this is not likely to happen. Should this happen, a port reversal can be facilitated. |
| A | A port cancellation is possible; please contact your new Service provider or Network Provider. |
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